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Get to Know CILCSA

Smile, You're in Springfield, Illinois!

Meet Our Board

Customer Service Association in Springfield, Illinois

Advisory Committee

Damon Brown

Bridget Ingebrigtsen

Jenny Bringuet

Steve Miller

Sara Vanhala

Kelly Gust

Kim Leistner Root

“Loyal customers…they don’t just come back, they don’t just recommend you…they insist that their friends do business with you.”
— Chip Bell


A special thank you to Andrew Bartlett with OOT Box Media for putting these incredible videos together!

Central Illinois Customer Service Association

We are committed to improving service in our organizations, businesses and in Springfield, Illinois (Central Illinois).  We believe that together, we have a better chance of making a difference by leveraging and sharing each other’s experiences and successes to make Springfield the “Friendliest City”.


Both individual and corporate memberships are available

Professional Development:

Quarterly professional development opportunities

Networking Opportunities

Monthly networking and idea sharing opportunities with fellow business professionals

Leadership Skills:

Develop leadership skills through potential volunteer roles and exposure to concepts that may not be available in your current position

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Subscribe for Event Updates

Stay up-to-date on upcoming networking and educational opportunities.

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