Meet Our Board
Customer Service Association in Springfield, Illinois
Advisory Committee
Damon Brown
Connor Etheridge
Kelly Gust
Lashonda Fitch
Tracy Dowell
Kim Leistner Root
Bridget Ingebrigtsen
Sara Vanhala
Robert Fair
“Loyal customers…they don’t just come back, they don’t just recommend you…they insist that their friends do business with you.”
— Chip Bell
A special thank you to Andrew Bartlett with OOT Box Media for putting these incredible videos together!
Central Illinois Customer Service Association
We are committed to improving service in our organizations, businesses and in Springfield, Illinois (Central Illinois). We believe that together, we have a better chance of making a difference by leveraging and sharing each other’s experiences and successes to make Springfield the “Friendliest City”.
Memberships:
Both individual and corporate memberships are available
Professional Development:
Quarterly professional development opportunities including several national keynote speakers and local expert panels
Networking Opportunities
Networking and idea sharing opportunities with fellow business professionals offered throughout the year
Leadership Skills:
Develop leadership skills through national experts who specialize in customer service. Gain exposure to concepts that may not be available in your current position. Relevant takeaways and materials to enhance customer service in your company
Subscribe for Event Updates
Stay up-to-date on upcoming networking and educational opportunities.