Meet Our Board
Customer Service Association in Springfield, Illinois
Advisory Committee
Kim Leistner
Springfield Clinic
Damon Brown
Tracy Dowell
Amy Beadle
Visit Springfield
Bridget Ingebrigtsen
Connor Etheridge
Sara Vanhala
Kelly Gust
Chris Hembrough
Chad Larson
Destiny Nance-Evans
“Loyal customers…they don’t just come back, they don’t just recommend you…they insist that their friends do business with you.”
— Chip Bell

A special thank you to Andrew Bartlett with OOT Box Media for putting these incredible videos together!
Central Illinois Customer Service Association
We are committed to improving service in our organizations, businesses and in Springfield, Illinois (Central Illinois). We believe that together, we have a better chance of making a difference by leveraging and sharing each other’s experiences and successes to make Springfield the “Friendliest City”.
Memberships:
Both individual and corporate memberships are available
Professional Development:
Quarterly professional development opportunities including several national keynote speakers and local expert panels
Networking Opportunities
Networking and idea sharing opportunities with fellow business professionals offered throughout the year
Leadership Skills:
Develop leadership skills through national experts who specialize in customer service. Gain exposure to concepts that may not be available in your current position. Relevant takeaways and materials to enhance customer service in your company

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