About Us | Customer Service Association in Springfield, IL | CILCSA
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Get to Know CILCSA

Smile, You're in Springfield, Illinois!

Meet Our Board

Customer Service Association in Springfield, Illinois

Advisory Committee

Kim Leistner

Co-chair 

Springfield Clinic

Damon Brown

Amy Beadle

Co-chair 

Visit Springfield

Bridget Ingebrigtsen

Connor Etheridge

Sara Vanhala

Kelly Gust

Chad Larson

Destiny Nance-Evans

“Loyal customers…they don’t just come back, they don’t just recommend you…they insist that their friends do business with you.”
— Chip Bell

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A special thank you to Andrew Bartlett with OOT Box Media for putting these incredible videos together!

Central Illinois Customer Service Association

We are committed to improving service in our organizations, businesses and in Springfield, Illinois (Central Illinois).  We believe that together, we have a better chance of making a difference by leveraging and sharing each other’s experiences and successes to make Springfield the “Friendliest City”.

Memberships:

Both individual and corporate memberships are available

Professional Development:

Quarterly professional development opportunities including several national keynote speakers and local expert panels

Networking Opportunities

​Networking and idea sharing opportunities with fellow business professionals offered throughout the year

Leadership Skills:

Develop leadership skills through national experts who specialize in customer service.  Gain exposure to concepts that may not be available in your current position.  Relevant takeaways and  materials to enhance customer service in your company

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