Meet Our Board
Customer Service Association in Springfield, Illinois
Advisory Committee
Damon Brown
Lashonda Finch
Bridget Ingebrigtsen
Jenny Krell
Steve Miller
Tracey Dowell
Sara Vanhala
Kelly Gust
Kim Leistner Root
Colleen Stone
“Loyal customers…they don’t just come back, they don’t just recommend you…they insist that their friends do business with you.”
— Chip Bell

A special thank you to Andrew Bartlett with OOT Box Media for putting these incredible videos together!
Central Illinois Customer Service Association
​We are committed to improving service in our organizations, businesses and in Springfield, Illinois (Central Illinois). We believe that together, we have a better chance of making a difference by leveraging and sharing each other’s experiences and successes to make Springfield the “Friendliest City”.
Memberships:
Both individual and corporate memberships are available
Professional Development:
Quarterly professional development opportunities
Networking Opportunities
​Monthly networking and idea sharing opportunities with fellow business professionals
Leadership Skills:
Develop leadership skills through potential volunteer roles and exposure to concepts that may not be available in your current position

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