Schedule of Events

Smile, You're in Springfield, Illinois!

JOIN TODAY

Plan to Join Us!

Central Illinois Customer Service Association Events in Springfield, Illinois

DOWNLOAD THE 2023 SCHEDULE OF EVENTS

Nov 22

Damon Priddy - State Farm Agency Toy Drive

Shop NOW - December 15th for Damon Priddy's 2nd annual toy drive, with all toys staying local and benefiting MERCY Communities! We’ve...

Jun 21

Save the Date! Jack Stahlmann, the Don't Flinch Guy, is coming to Springfield!

Get ready to be blown away by Jack Stahlmann…the Don’t Flinch Guy! The Intangible It, examines the “it” quality movie stars possess that...

Jun 11

The Stuckey's Comeback Story!

The last month has been really exciting for CILCSA! Two amazing speakers and Two WOW award winners. It all kicked off May 12th with...

“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”

— Kevin Stirtz

What Our Members are Saying

I am always looking for ways to elevate the hospitality and guest experience my team provides. CILCSA helps me do just that.

Brent Schworer

Engrained Brewing Co.

Habitat for Humanity of Sangamon County has been a member of the Customer Service Association from the beginning. I love attending the functions organized because the speakers are always top notch with a very important message. The networking opportunities through the social events are fun and extremely valuable. I highly recommend every business or organization consider joining this association.

Colleen Stone

Habitat for Humanity

The Central Illinois Customer Service Association adds value to the community with great content, insight and vast networking opportunities. I enjoy the local touch and love the mission and vision of service. Keep up the good work!

Michael Thomas

Express Employment Professionals

CILCSA rejuvenates the spirit of customer service and empowers greatness in the culture of its member organizations!

Todd Bringuet

Ace Sign Co.

Subscribe for Event Updates

Stay up-to-date on upcoming networking and educational opportunities.