The WOW Effect | CILCSA Summit
Tue, Oct 07
|Crowne Plaza Springfield
Join CILCSA as we continue celebrating CILCSA's 10-Year Anniversary and National Customer Service Week! Excited to bring back National Keynote Speaker, Jack Stahlmann! The afternoon will also provide awesome breakout sessions and a reception to close out the day!
Time & Location
Oct 07, 2025, 12:30 PM – 5:30 PM
Crowne Plaza Springfield, 3000 S Dirksen Pkwy, Springfield, IL 62703, USA
About the event
Join in the celebration with us for CILCSA's 10 Year Anniversary and National Customer Service Week!
Back by popular demand, Jack Stahlmann will be our featured keynote speaker. There will be six afternoon breakout sessions over two time period following the keynote and a closing reception with cash bar to round out the celebration!
Registration 12:30pm-1:00pm
Welcome 1:00pm-1:15pm Keynote Speaker 1:15pm-2:15pm
Breakout Sessions: 2:30pm-3:15pm and 3:30pm-4:15pm
Celebration Reception 4:15pm-5:30pm
Thank you to our generous sponsors: State Farm, It's A Wrap, Bank of Springfield, BUNN, Express Professionals, Springfield Clinic, O'Shea Builders, Ace Sign Co., Solution Printing.