Lessons on Purpose and Compassion with John McHugh What if the secret to lasting customer loyalty wasn't better pricing, faster service, or even a better product, but simply showing people that you care? On October 8, CILCSA welcomed John McHugh, Vice President of External Relations for Kwik Trip, for Purpose and Compassion at Work, an inspiring keynote exploring how small acts of kindness, meaningful relationships, and a sense of purpose can transform the workplace. Through