The Impact of Customer Service on a Business (Event Recap)
Customer service is more than just a business buzzword—it’s the heart of how companies connect with their clients and communities. CILCSA...
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Sep 18
CILCSA Welcomes World-Renowned Keynote Speaker to Springfield
Michael and Amy recently joined Beni on the couch at NewsChannel 20 to share some exciting news—a world-renowned speaker is coming to...
May 22
Less Stress & More Customer Service Sucess with David Jones
A big thank you to everyone who joined us last week at the David Jones Less Stress and More Customer Service Success keynote hosted by...
May 3
Join Us on May 7th to hear Speaker David Jones Talk About Less Stress & More Customer Service
Catch Todd and Michael from CILCA on Newschannel 20 Marketplace discussing our exciting upcoming event at the UIS Student Union Center on...
Mar 8
Bust Out of Service Fatigue Keynote with Laurie Guest!
Missed our Keynote Kickoff with Laurie Guest last week? Here's a quick recap! Dive into Laurie's insights on busting out of the ordinary...
Feb 8
Kickoff Event with Laurie Guest - Bust Out of Service Fatigue Keynote
Laurie has decades of experience in customer service excellence. As a Midwest farmer's daughter, Laurie learned to master the art of...
Nov 22, 2023
Damon Priddy - State Farm Agency Toy Drive
Shop NOW - December 15th for Damon Priddy's 2nd annual toy drive, with all toys staying local and benefiting MERCY Communities! We’ve...
Jun 21, 2023
Save the Date! Jack Stahlmann, the Don't Flinch Guy, is coming to Springfield!
Get ready to be blown away by Jack Stahlmann…the Don’t Flinch Guy! The Intangible It, examines the “it” quality movie stars possess that...
Jun 11, 2023
The Stuckey's Comeback Story!
The last month has been really exciting for CILCSA! Two amazing speakers and Two WOW award winners. It all kicked off May 12th with...
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