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Member Spotlight: Habitat for Humanity
Today's CILCSA "Getting to Know Our Members" features Habitat for Humanity of Sangamon County and Executive Director, Colleen Stone!...
Oct 6, 2020
Member Spotlight: INB
The next "Getting to Know Our Members" highlights INB with Steve Miller! INB has been a member since the inception of CILCSA, thank you...
Oct 5, 2020
Member Spotlight: Nelson's Catering
Celebrating National Customer Service Week, CILCSA is launching our "Getting to Know Our Members" segment. Each day this week you will...
Oct 4, 2020
Local Businesses Pledge All IN 4U to Restart Business Economy in Sangamon County
Businesses in Springfield and Sangamon County are encouraged to take the ALL IN 4U pledge, a new health and safety initiative organized...
Aug 19, 2020
BOS Shares How They’ve Adapted During COVID-19
CILCSA Corporate Member, BOS, Adapts CX Approach During Covid 19 to Serve Customers and Keep Employees Safe A few weeks ago, CILCSA...
Jun 4, 2020
Disruption Is a Perfect Time to Reset Your Service Levels
by Laurie Guest We have never seen anything like this: a total disruption of our world. This pandemic has impacted our daily lives from...
Apr 8, 2020
Five Reminders to Help Create a Meaningful Customer Experience During a Crisis
-Steve Peralta, BOS Vice President & Customer Experience Officer, CILCSA Board Member As numbers of exposed Covid-19 cases continue to...
Mar 25, 2020
All In One Laundry Center & Services Providing Valuable Service Through COVID-19 Crisis
SPRINGFIELD – March 21, 2020 – With hygiene being a key component to slowing the spread of COVID-19, All In One Laundry Center & Services...
Mar 22, 2020
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