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Turning Kindness Into Lasting Loyalty: Highlights from John McHugh's CILCSA Keynote
Lessons on Purpose and Compassion with John McHugh What if the secret to lasting customer loyalty wasn't better pricing, faster service, or even a better product, but simply showing people that you care? On October 8, CILCSA welcomed John McHugh, Vice President of External Relations for Kwik Trip, for Purpose and Compassion at Work, an inspiring keynote exploring how small acts of kindness, meaningful relationships, and a sense of purpose can transform the workplace. Through
Oct 16


CILCSA Welcomes Debbie Peterson for a Powerful Leadership Experience at Leadercast Live: Springfield
On May 8, 2026, community leaders and professionals gathered at Real Life Church in Springfield as CILCSA welcomed insights from leadership expert Debbie Peterson in conjunction with Leadercast Live: Springfield. Debbie Peterson delivered an inspiring keynote presentation from her book, The Readiness Reset™, focused on helping leaders gain clarity and lead with greater purpose. Her presentation introduced the concept of the “Clarity Compass,” centered around four key areas: D
May 18
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