Exciting News from our friends over at The Scooch Project! Get ready for Leadercast Springfield 2024, happening on May 17th from 8AM to...

We are bursting with pride as we extend our heartfelt congratulations to Scott Dahl, Amy Beadle, and the phenomenal team at Visit...

Cheers to a decade! This week, Lisa Nardi celebrates 10 years as a member of the Ehrhardt Hospitality Team! 🎉 "I continue to enjoy any...

We're thrilled to share a captivating video that captures the essence of our vibrant community! John McGivern takes you on a journey...

The Central Illinois Customer Service Association (CILCSA), a 501c (6) non-profit entity committed to improving service in organizations...

Springfield Clinic was recognized by the Business Intelligence Group as an Organization of the Year for their 2023 Excellence in Customer...

Another great board meeting this morning! Missing a couple, but do want to take this opportunity to welcome Andrew Bartlett to our board....

On Friday, February 3, 2023, Michael Thomas (President of CILCSA’s Board of Directors) and Steve Peralta (Founding Member of CILCSA) were...

As this week marks our National Customer Service Appreciation Week (NCSW) celebration, the Central Illinois Customer Service Association...