We are bursting with pride as we extend our heartfelt congratulations to Scott Dahl, Amy Beadle, and the phenomenal team at Visit...

Missed our Keynote Kickoff with Laurie Guest last week? Here's a quick recap!  Dive into Laurie's insights on busting out of the ordinary...

Laurie has decades of experience in customer service excellence. As a Midwest farmer's daughter, Laurie learned to master the art of...

Cheers to a decade! This week, Lisa Nardi celebrates 10 years as a member of the Ehrhardt Hospitality Team! 🎉 "I continue to enjoy any...

We're thrilled to share a captivating video that captures the essence of our vibrant community! John McGivern takes you on a journey...

We want YOUR nominations for our next WOW Award recipient! Check out Michael Thomas and Julie Davis on News Channel 20 Marketplace and...

Congratulations to Margo Barregarye of Springfield Clinic for her recognition as the Central Illinois Customer Service Association’s WOW...

For this Member Spotlight, we welcome Nicholas Koch with TechGuard Security. TechGuard provides a centralized hub for identifying and...