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CILCSA Promotes Austin Hatch on WICS News
CILCSA is proud to partner with Springfield Clinic to bring national keynote speaker Austin Hatch to Springfield on Tuesday, June 7,...
Jun 5, 2023


Complimentary Webinar – Employee Expectations & The Role of the Manager
June 23, 2023 via Zoom This webinar qualifies for 1 SHRM/HRCI re-certification credit. Today’s workforce is driven by a different mindset...
Jun 5, 2023


Bernedette Wallace with McDonald's on South 6th Receives the WOW Award!
Join us in celebrating our latest “WOW” Award Winner, Bernedette Wallace, from McDonald's on South 6th Street! Words from Colleen Moore,...
May 18, 2023


Christina Goleman with Advanced Healthcare Receives the WOW Award!
Join us in celebrating our latest “WOW” Award Winner, Christina Goleman with Advanced Healthcare! Words from Jennifer Buhlig, Christine's...
May 18, 2023


Springfield Clinic Recognized in 2023 Excellence in Customer Service Awards from the Business Intell
Springfield Clinic was recognized by the Business Intelligence Group as an Organization of the Year for their 2023 Excellence in Customer...
Apr 24, 2023


CILCSA – Live on WMAY Radio
Watch as Michael Thomas and Steve Peralta join Greg Bishop on WMAY to promote CILCSA’s upcoming event, “The Accidental CEO” with...
Apr 17, 2023


Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience
“The Amazement Revolution” – Shep Hyken A Forward by Steve Peralta, VP/CXO Bank of Springfield & CILCSA Board Member One of many common...
Mar 31, 2023


Kickoff Event with Tess Fyalka!
Amazing 2023 kickoff event! WOW, Tess Fyalka did not disappoint! The whole keynote not only gave everyone some valuable insights into...
Mar 20, 2023
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