WOW Award Winner: Cheryl Churchill of Acadia on the Hill
- 21 hours ago
- 2 min read
Celebrating our most recent WOW Award Winner, Cheryl Churchill of Acadia on the Hill!
At CILCSA, the WOW Award shines a spotlight on individuals who go above and beyond to make a meaningful difference in the lives of others. These are the people who lead with compassion, step up when it matters most, and embody the very best of care and service. We are proud to present Cheryl Churchill as our WOW Award winner, recognizing the meaningful impact she brings to those she serves.
Cheryl’s nominator said, in part, “Cheryl’s light deserves recognition. I would like to express my deepest gratitude to the Arcadia’s Admission and Marketing Coordinator. The process of finding a place to go after my recent hospital stay was challenging, as I was in one of my darkest hours and everything seemed overwhelming. I had no experience navigating so many care options. When Cheryl walked into my room, I quickly recognized her genuine concern for my well-being. She was empathetic, respectful and kind. She answered all of my questions and helped me to see a clear path forward. When I told her I had a few personal things to take care of that were causing me anxiety, she simply told me to concentrate on my recovery, and she would take care of tightening up my loose ends. She didn’t have to do this, but she did. Cheryl’s work makes a real difference in people’s lives. I am forever grateful for the role she played in my journey.”
Congratulations Cheryl, you are a true testament to what the CILCSA WOW Award is all about!
Thank you to our WOW Award sponsor, CapitolCityNow.com and Capitol Media Group!
If you know someone like Cheryl, we would love to hear from you. Nominate our next WOW Award winner so we can recognize their exceptional impact and service.
About Central Illinois Customer Service Association (CILCSA):
CILCSA is committed to improving service in our organizations, businesses and in the Springfield, Illinois (Central Illinois) area. We believe that together, we have a better chance of making a difference by leveraging and sharing each other’s experiences and successes to make Springfield the “Friendliest City.”
Interested in getting involved?
